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TravConsult specialises in helping businesses target the following markets:
CHINA INDIA JAPAN KOREA
We create and tailor completely new programs for clients upon request. Whether you want your team or destination to become "China Ready" for tourism, learn how to negotiate successfully with Indian clients or prepare executives to be effective on their visits to Japan or Korea, TravConsult has been helping clients do this, and much more since 2002. The following workshops are in most demand by tourism professionals and can be delivered in workshop, presentation or coaching/consulting format:
Outcomes: acquire latest market trends, insight into consumer behaviour relevant to your industry and link significance of these trends to your product, services and business; identify opportunities and formulate action plan to strategically align with your business plan.
Target Audience: executive management teams, sales and marketing teams, department managers
Outcomes: acquire skills and knowledge on how to build and maintain relationships to win business with your international markets; understand cultural sensitivities in meetings, presentations, negotiating and entertaining; learn when and how to adapt to the cultural keys that drive the way your Chinese/Indian/Japanese/Korean colleagues do business.
Target Audience: executive management teams, sales and marketing teams, department managers, operation management teams
International and Cross-cultural Customer Service Outcomes: gain skills and knowledge on how to warmly welcome, engage and look after your visitors from China/India/Japan/Korea. Practise useful industry specific expressions to connect with your international customers. Gain insight into cross-cultural differences in order to interact in a culturally sensitive manner. Learn how to deliver the customer service needs and expectations of each of the markets and how to effectively manage customer complaints and challenges.
Target Audience: executive management teams, sales and marketing teams, department managers, operation management teams of all levels, front-line teams
Contact UsTravConsult can be contacted by any of the means listed on our contact page which is available here. Or you can Webmail us from here
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